I found this all disappointing for somewhere that I am usually comfy. Then, when I unwrapped a cup to make coffee, something sticky was all over the counter by the coffee maker. I moved the foot stool over a bit when I dropped my lip balm and a small piece of bacon was under it. The nightstand next to it had a band from a bottle sitting there like when you un-do the security band on a drink. When i was sitting on the bed, I noticed next to it was a nestle crunch wrapper. Under the sink which is next to it is piecs of dirt like noone did the floor. Next to the shower is a rust colored mildew looking spot that is fairly large. They are always full so I knew requesting a different room would be out of the question.
I generally have no issue with the rooms and find the north tower to be very comfy so I was surprised at check in today to find a number of issues with my room. I wouldn't put a negative review on here about them except that when I had a check in/check out issue with back to back reservations, the housekeeping manager told me to write a complaint email on their website and that someone would get back to me but noone ever did or even acknowleged it. I am a regular of Winstar and generally enjoy it.
